We are listening.

Sizing, an order that has gone quiet, a box you want to re-order, or a product you are not sure about. Ask, and a person answers.

Tell us this and we can fix it in one reply

01
Your order number
It starts with LX and is at the top of your confirmation email.
02
Your pet, briefly
Breed, weight and age change most answers about fit, food and toys.
03
A photo, if something is wrong
For a damaged or incorrect item, one clear photo saves days.